Register, to enjoy an extra
15% welcome discount today

Terms and Conditions of Website Use

Last updated: July 2026

1. About These Terms

Welcome to conellaholdings.com.

These Terms and Conditions of Website Use explain the terms on which you may access and use our website, whether as a guest, registered customer, practitioner, student, or other user.

Conella is a brand and trading name of EN Academy Ltd. In these terms, references to “Conella”, “we”, “us” or “our” mean EN Academy Ltd unless the context states otherwise.

By accessing or using this website, you agree to these terms. If you do not agree to them, you should not use the website.

These terms relate to the use of our website. Separate terms may apply when you purchase products, register for courses, access educational services, or use other services provided through the website.

2. Who We Are

This website is operated by:

EN Academy Ltd
Trading as Conella

Company number: 10222390

Registered in: England and Wales

Registered office: 522676682

Chalmers HB Ltd.

20 Chamberlain Street,

Wells,

Somerset.

BA5 2PF.

Trading address:
18 Hulham Road
Exmouth
Devon
EX8 3HS
United Kingdom

VAT registration number:

You can contact us through the contact details provided on this website.

3. Accessing and Using Our Website

You may use our website for lawful personal or business purposes in accordance with these terms.

Access to the website is provided on a temporary basis. We may update, suspend, withdraw or restrict the availability of all or any part of the website where reasonably necessary.

We do not guarantee that the website, or any content on it, will always be available, uninterrupted or free from errors.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

4. Accounts and Security

Certain areas of the website may require you to create or use an account.

You are responsible for keeping your login details, passwords and other security information confidential. You must not disclose them to another person or allow another person to use your account without appropriate authorisation.

You should notify us promptly if you know or suspect that someone else has gained unauthorised access to your account.

We may suspend or disable an account or login credentials where we reasonably believe that:

• the security of the account has been compromised;
• these terms have been breached;
• the account is being used unlawfully or improperly; or
• suspension is reasonably necessary to protect our website, systems, customers or business.

5. Website Information and Educational Content

The content on this website is provided for general information and educational purposes only.

Information relating to nutrition, food supplements, lifestyle, wellbeing, Electromagnetic Nutrition or other health-related subjects is not intended to replace individual medical advice, diagnosis or treatment from an appropriately qualified healthcare professional.

You should not disregard professional medical advice or delay seeking appropriate medical care because of information you have read, watched or listened to on this website.

The suitability of any food supplement may depend on individual circumstances, including existing medical conditions, pregnancy or breastfeeding, allergies and the use of medicines or other supplements.

Where appropriate, you should seek advice from a suitably qualified healthcare professional before making significant changes to your diet, lifestyle or supplement use.

We make reasonable efforts to keep information accurate and up to date. However, scientific understanding, legislation, regulatory guidance, product formulations and other information may change over time. We therefore do not guarantee that all website content will always be complete, current or free from error.

Nothing on this website should be interpreted as a claim that a food supplement can prevent, treat or cure disease.

6. Product Information

We take reasonable care to ensure that product descriptions, ingredient information and other product details displayed on the website are accurate.

However, product formulations, packaging, labels and specifications may occasionally be updated. You should therefore read the information provided on the product packaging before use and follow any directions, warnings or conditions of use.

Images of products are provided for illustrative purposes and packaging may differ from that shown on the website.

Where there is any material difference between general website content and the information provided on the current product label, you should refer to the current product label and contact us if you require clarification.

7. Professional and Practitioner Content

Certain information, resources, pricing, services, or areas of the website may be intended specifically for registered practitioners, students, or other professional users.

Access to such areas does not constitute an endorsement, accreditation, or verification of a person's professional competence unless we expressly state otherwise.

Practitioners and professional users remain responsible for working within their own competence, professional scope of practice, insurance arrangements and applicable legal and regulatory requirements.

8. Intellectual Property Rights

Unless otherwise stated, we are the owner or authorised licensee of the intellectual property rights in this website and the material published on it, including text, graphics, logos, branding, photographs, videos, audio, educational materials, downloads and other content.

These works are protected by copyright, trademark, and other intellectual property laws.

You may print or download reasonable extracts from the website for your own personal, non-commercial use.

You must not, without our prior written permission:

• reproduce or republish substantial parts of the website;
• use our content for commercial purposes;
• modify our materials in a way that is misleading or misrepresents their original meaning;
• use photographs, graphics, video or audio separately from their intended context where doing so may be misleading;
• remove copyright, trademark, or other proprietary notices; or
• Use our branding, logos or trademarks in a way that suggests an association, approval or endorsement that does not exist.

Nothing in these terms transfers ownership of any intellectual property rights to you.

9. User-Submitted Content

Where the website allows you to submit reviews, comments, testimonials, questions or other material, you must ensure that your contribution is lawful, accurate where it states facts, and does not infringe the rights of another person.

You must not upload or submit content that is unlawful, defamatory, threatening, discriminatory, misleading, fraudulent, infringing or otherwise inappropriate.

You retain ownership of content that you submit, but you grant us a non-exclusive right to use, reproduce and display that content for the purposes for which it was submitted, subject to applicable law and our Privacy Policy.

We may remove user-submitted content where we reasonably believe it breaches these terms, applicable law or our policies.

10. Prohibited Use and Computer Misuse

You must not misuse our website by knowingly introducing viruses, malware, Trojans, worms or other material that is malicious or technologically harmful.

You must not attempt to gain unauthorised access to:

• our website;
• the server on which our website is hosted;
• any server, computer or database connected to our website; or
• another user's account.

You must not carry out or attempt a denial-of-service attack, distributed denial-of-service attack or any other activity intended to interfere with the operation or security of the website.

Suspected criminal activity may be reported to the relevant authorities.

11. Links to Our Website

You may link to our website in a fair and lawful manner that does not damage our reputation or take unfair advantage of it.

You must not create a link in a way that suggests any form of association, approval or endorsement by Conella or EN Academy Ltd where none exists.

We may withdraw permission to link to our website where reasonably necessary.

12. Third-Party Websites and Links

Our website may contain links to websites, services or resources operated by third parties.

These links are provided for information and convenience only. Unless expressly stated otherwise, a link does not mean that we endorse, approve or accept responsibility for the third-party website, its content, products or services.

We are not responsible for the availability, security, content or privacy practices of third-party websites.

You should review the terms and privacy policies of any third-party website you visit.

13. Our Responsibility to You

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot lawfully be excluded or limited.

If you are a consumer, your statutory rights are not affected by these terms.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.

If you use this website for business purposes, we will not be liable, to the extent permitted by law, for loss of profit, revenue, business, anticipated savings, goodwill, business opportunity or data arising from your use of, or inability to use, the website.

14. Privacy and Cookies

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Where you provide personal information through the website, you are responsible for ensuring that the information you provide is accurate and, where relevant, that you have the authority to provide it.

15. Purchases and Other Services

If you purchase products through our website, your purchase will also be subject to our Terms and Conditions of Sale.

Separate terms may apply to courses, educational programmes, practitioner services, memberships, subscriptions or other services.

Where separate terms apply, they will be made available before or at the point you enter into the relevant agreement.

16. Changes to These Terms

We may update these terms from time to time to reflect changes to:

• our business or services;
• the operation of the website;
• applicable law or regulation; or
• our policies and procedures.

The current version will be published on this page with the date it was last updated.

Your continued use of the website after changes have been published will be subject to the updated terms.

17. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the laws applicable where you live.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have as a consumer.

18. Contact Us

If you have any questions about these Terms and Conditions of Website Use, please contact us using the contact details provided on our website.